EverlyWell Reviews

Everlywell offers a wide range of at-home test kits for various conditions. According to Everlywell, all the laboratories it uses and all the tests it provides are regulated under Clinical Laboratory Improvement Amendments (CLIA). Some laboratories also hold accreditation with the American Society for Clinical Pathology. However, for some tests, such as the food allergy test, there are studies that question the accuracy of the results. It's important to note that Everlywell's COVID-19 test meets or exceeds the FDA criteria for accuracy. Despite this, some users have reported concerns about the accuracy of tests. Therefore, while Everlywell tests can provide valuable insights, they should not replace traditional medical advice and testing.

Everlywell offers a variety of at-home lab tests. The cost of these tests starts at $49. They also provide a membership program called Everlywell+ for $39 per month. This membership includes 1 credit per month towards at-home testing (tests range from 1-4 credits), 20% off virtual consults, and 28 tests to pick from. Some of the tests available include the Cholesterol & Lipids Test, HbA1c Test, and Testosterone Test each for 1 credit and $49. The HIV Test, Chlamydia & Gonorrhea Test, and HPV Test - Female each cost 1 credit and $69. More comprehensive tests like the Thyroid Test, Vitamin D & Inflammation Test, Metabolism Test, and Heart Health Test cost 2 credits and range from $99 to $149. It's important to note that the prices mentioned are as of the time of the search and may vary.

The Everlywell+ membership is a monthly subscription service that offers a proactive approach to health. For $39/month, members can choose from any available at-home lab test each month or save up their credits for future use. They also get exclusive discounts and enjoy 20% off cash-pay telehealth services. Members earn 1 credit each month toward at-home testing, with tests ranging from 1-4 credits. The membership includes a variety of tests, from cholesterol and lipid levels to sexually transmitted infections and vitamin D levels. Members can set health goals and monitor their progress month after month based on their test results. The tests are shipped for free in discreet packaging right to the member's doorstep. The membership allows for a significant saving on Everlywell tests, with potential savings of up to 57% off regular prices. The subscription can be paused or cancelled at any time with no cancellation fees.

Ordering a test from Everlywell involves a few steps. First, visit the Everlywell website or the Everlywell store on Amazon to select and purchase the desired test. The test kit is then shipped directly to the provided address, usually arriving within 3-5 business days. Upon receiving the kit, register it online using the unique ID number provided. This links the test to a secure online account where the results will be displayed. Depending on the test ordered, a blood, saliva, vaginal swab, and/or urine sample will need to be collected. The kit includes all necessary tools for sample collection. After collecting the sample, send it to the laboratory for testing using the prepaid shipping label included in the kit. The results are then sent to the secure online account in a few days.

Everlywell offers a wide range of at-home health tests and services. Some of the popular products include the Food Sensitivity Test, Food Sensitivity Comprehensive Test, Metabolism Test, Food Allergy Test, Celiac Disease Screening Test, Vitamin D and Inflammation Test, Vitamin D Test, Thyroid Test, Cholesterol and Lipids Test, HbA1c Test, Indoor & Outdoor Allergy Test, FIT Colon Cancer Screening Test, Heart Health Test, Lyme Disease Test, STD Test - Female, STD Test - Male, Chlamydia and Gonorrhea Test, HPV Test - Female, Trichomoniasis Test, HIV Test, Syphilis Test, Hepatitis C Test, Women's Health Test, Women's Fertility Test, Perimenopause Test, Postmenopause Test, and Total Testosterone Test. These tests are designed to provide actionable information and easy, secure access to digital healthcare. Everlywell also offers telehealth services for a variety of health concerns. The company is located at 823 Congress Ave, Austin, TX, 78701.

Everlywell offers several payment options for its services. Customers can use HSA/FSA benefits to pay for Everlywell services. For Virtual Care Visits, customers must enter a valid credit or debit card number to proceed. However, Apple Pay is not accepted for consultations with providers at this time. It's important to note that while Everlywell does accept Apple Pay for tests and vitamins and supplements purchases, it does not accept Apple Pay for consultations with providers. Please ensure to check the payment methods accepted before proceeding with any service.

Everlywell is currently not contracted with any insurance company. Its health tests may or may not be covered by your insurance. Your coverage will largely depend on your provider and current insurance policy. It’s possible that your insurer will cover some Everlywell tests. However, like many at-home tests that don’t require in-office doctor visits, Everlywell may not be covered by your health insurance plan. Most health insurance companies only cover the cost of in-person tests performed by health professionals. These tests are usually done in clinical settings, like a hospital or a laboratory. If your carrier covers your EverlyWell test, ask them important questions like: Whether they will cover the kit’s full cost or just a portion of it, How much you have to pay for the testing kit out-of-pocket. While your insurance provider doesn’t likely cover most EverlyWell tests, they’re still more affordable than tests requiring doctor's visits. Insurance companies may or may not cover Everlywell's at-home health tests. They may also provide full or partial coverage, depending on their policies. According to Everlywell, your health insurer may cover some of their at-home health tests. Namely, these tests are: Everlywell Cholesterol & Lipids Test, Everlywell Comprehensive Thyroid Test, Everlywell Inflammation & Vitamin D Test. Your carrier will be the one to decide whether or not they will cover these tests. Here’s what you get with each test: Everlywell Cholesterol And Lipids Test, Everlywell’s at-home cholesterol and lipids test evaluates your cardiovascular (heart) health by measuring your cholesterol levels. Insurance plans typically cover this health testing kit. When talking to your carrier about your coverage, make sure they understand what a cholesterol and lipid test is. Let them know that it checks your: Total Cholesterol, High-density lipoproteins (HDL), Low-density lipoproteins (LDL), Triglycerides, Direct-LDL, C-Reactive Protein High-Sensitivity (Hs-CRP), Hemoglobin A1C (HbA1c). Mention that the test is taken at home and requires a small blood sample, which is then sent to Everlywell’s partner laboratories. Also, you should tell your insurance provider that Everlywell’s cholesterol test indicates if you have high, low, or healthy levels of these markers. Everlywell Thyroid Test, Everlywell’s at-home thyroid test provides insights into your thyroid health and function. Many health insurance companies cover a portion of its cost, but it still depends on your provider. It’s best that you ask them just to be sure.

Everlywell has a detailed refund, cancellation, and replacement policy. For purchases made through everlywell.com, customers must provide proof of purchase to be eligible for a refund, cancellation, or replacement. For COVID-19 products, all sales are final, but customers can contact the Customer Care Team in the event of device malfunction or invalid results. For vitamins and supplements, replacements are not offered. If a customer is dissatisfied with their order, they can contact the Customer Care Team within 15 days of the first order for a full refund. Orders over 15 days old are not eligible for any refund. For test kits, if the order has not shipped, customers are eligible for a 100% refund, excluding COVID-19 products. If it has been 15 days or less since the order was placed, customers are eligible for a full refund less $15 USD (or $30 USD for expedited shipping) per test kit to cover shipping, handling, and processing fees. Orders over 15 days old, and orders where test results have been released are not eligible for any refund. All test kits must be registered and returned to the lab within 5 months of purchase. Unregistered kits expire after 3 months. Any samples delivered to the lab after this time will not be processed.

In terms of shipping, due to an increase in demand, it may take up to 2-3 business days after an order is placed for kits to leave the fulfillment center. Customers should receive their order within 2-8 business days after it is shipped (within 1-2 business days for expedited shipping). Once the sample reaches the lab, they will begin processing the sample. Results for most tests are typically available within 5 to 7 business days of the lab processing the sample. Shipping to customers and return shipping to the lab are included in the purchase. If there has not been any movement in the order or sample tracking for 5 business days, customers can reach out to the Customer Experience Team about the next steps.